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Saas · Enterprise · Developer Tools
Customer Feedback Software Split Into Four Very Different Bets
UserVoice, InMoment, Mopinion and Aurelius all promise to capture what customers think. They just disagree, completely, on what a company should do next.
customer-feedback · voice-of-the-customerRead →
Saas · Enterprise · Developer Tools
Survicate and UserVoice Split How Companies Hear Customers
Two feedback platforms, born five years and one continent apart, bet on opposite answers to the same question: what do users actually want? One counts votes, the other reads the room.
survicate · uservoiceRead →
Saas · Enterprise · Ai
Four Customer Feedback Tools, Three Just Got Bought
airfocus, UserVoice, Mopinion and Contentsquare all promise to turn user gripes into product decisions. In the space of a year most of them stopped being independent companies - and that tells you where the whole category is heading.
customer-feedback · product-managementRead →