userpilot
(2)Story
Story
Saas · Ai · Enterprise
Customer Success Software Stopped Advising and Started Doing
For a decade, tools like Pendo and Userlane told humans which accounts to save. Now Hook, Velaris and Cast are shipping the agents that do the saving, and the whole category is quietly picking a side.
customer success · digital adoptionRead →
Saas · Enterprise · Developer Tools
The Onboarding Software Boom Is Already Thinning Out
Six tools set out to fix customer onboarding and stop churn. A year later, two are already gone. Here is what the survivors say about the fight to keep customers.
customer onboarding · customer successRead →