PricingLoginTell your story
Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

userguiding

(2)
AllCompaniesPeopleStoriesProducts
Story
Onboarding Is Where SaaS Quietly Wins or Dies
Saas · Enterprise · Ai

Onboarding Is Where SaaS Quietly Wins or Dies

Baton, GUIDEcx, Rocketlane and Whatfix are four of eight startups chasing the same ugly truth - most customers churn in the first 90 days, long before anyone thinks to look.

customer-onboarding · digital-adoptionRead →
Story
Digital Adoption Platforms and the Fight for Your First Click
Saas · Developer Tools · Enterprise

Digital Adoption Platforms and the Fight for Your First Click

Appcues, UserGuiding, Inline Manual and Cast all sell the same quiet promise - software that teaches people how to use software. Here is how a market built on tooltips and checklists turned into a billion-dollar scramble for the moment a new user decides to stay or leave.

digital-adoption-platform · user-onboardingRead →