telephony
(7)
Squaretalk
The cloud contact center platform trying to turn every outbound call into a smarter, faster, better-connected conversation - without the enterprise price tag.
Aircall
The Paris-born company turned the office phone into a line of software - and is now teaching it to answer calls on its own.
Mitel
For half a century Mitel has run the office phone. After a 2025 debt reset, the Canadian veteran is betting that hybrid - part on-premises, part cloud, part AI - is where enterprise communication actually lives.
JivoChat
The bootstrapped live-chat tool that grew into an omnichannel inbox for 200,000 small businesses - and now wants its AI to handle the easy questions.
LiveKit
LiveKit is an open-source platform and global edge network for building real-time voice, video, and physical AI applications. Born as a WebRTC media server for livestreaming and conferencing, it has grown into the infrastructure layer that lets AI agents see, hear, and speak with sub-100ms latency. Its technology powers ChatGPT's Advanced Voice Mode and is used by developers at OpenAI, xAI, Salesforce, Tesla, and Spotify, collectively facilitating billions of real-time calls each year.
Ad Hoc Labs (makers of Burner + Dialed)
Ad Hoc Labs is a Los Angeles-based independent mobile software company that builds communication tools giving people control over how they can be reached. Its flagship app, Burner, launched in 2012 as the original disposable second phone number - a privacy layer that lets users spin up, use, and delete alias numbers on demand. Its second product, Dialed, packages a business phone line, contact management, and marketing tools into one app for solopreneurs and micro-businesses. Founded by Greg Cohn and Will Carter, the company remains independent and remote, focused on utility and reliability over feature volume.
Vapi
Vapi is a San Francisco developer platform for building, testing, and deploying conversational voice AI agents over phone and web. It abstracts the messy plumbing of speech-to-text, LLMs, text-to-speech, and telephony so developers can ship human-sounding voice agents in minutes, with sub-500ms latency and enterprise-grade compliance.