Eoghan McCabe is an Irish technology entrepreneur born in Dublin in 1984, best known as the co-founder and CEO of Intercom — the AI-first customer service platform he founded in 2011 alongside Des Traynor, Ciaran Lee, and David Barrett. After building Intercom into a $1.3B+ unicorn over its first decade, McCabe stepped down as CEO in 2020 due to a neurological autoimmune disorder, then dramatically returned in October 2022, just weeks before ChatGPT launched. Within six weeks he had a prototype of Fin, Intercom's AI agent, and proceeded to cut roughly 40% of staff and redirect the entire company toward AI — a bet that paid off: Intercom hit an estimated $343M in revenue in 2024 (+25% YoY), raised $125M from Kleiner Perkins and $250M in debt from Hercules Capital (March 2026), and recorded its largest-ever quarter by net new ARR in Q1 FY2026.
Shreyas Doshi is one of Silicon Valley's most respected product management voices - a former PM leader at Stripe, Twitter, Google, and Yahoo who now runs High Leverage Labs, advising founders and executives while teaching 4,000+ senior product people through his courses and content. Known for frameworks like LNO prioritization and Radical Delegation, he has built a 400,000+ follower audience with candid, no-nonsense writing on product strategy, leadership, and career growth.