
Teamwork.com and Zoho Projects both track tasks and log hours, but they are built for opposite readers. One writes the story for the agency and the client paying the invoice; the other writes it for the team down the hall.

For client-service teams, finishing the work is only half the job. Teamwork.com connects tasks, time, rates, expenses and invoices in one workflow, while rivals still ask users to stitch parts of the money trail together.