Mower spent decades assembling an independent agency. Then it made an unusual exit: the company became the property of its employees - and turned friendship into a research method.
The Syracuse company built a national monitoring operation on a stubborn premise: better data should sharpen human judgment, not replace it. Its playbook is expensive, operationally fussy and surprisingly useful for dealers deciding what they should never build themselves.
The Syracuse brokerage has spent decades turning a once-a-year insurance purchase into an always-on operating discipline - combining coverage, claims, benefits, HR and prevention under one roof.