EYC turned loyalty data into decisions about what to stock, promote and put on the shelf. Its journey into SymphonyAI shows why knowing the shopper was only half the job.

She began in financial analysis, found marketing through months of informational interviews, and built a career translating unfamiliar technologies into useful categories. At SymphonyAI and Wevise, the same instinct now serves two audiences: enterprises seeking practical AI and people seeking a way into tech.
Sanjay Dhawan is the CEO of SymphonyAI, a Palo Alto-based vertical AI software company assembled by entrepreneur Romesh Wadhwani. He spent thirty years moving between operator and founder seats - co-founding Inkra Networks, running Symphony Teleca through its Harman acquisition, leading Cerence from a $500M Nuance spinout to a >$5B market cap, and now scaling SymphonyAI across retail, financial crime, manufacturing, media, and IT operations. He is also Chairperson of Pioneer Corporation and a Senior Advisor at EQT.