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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Legend
Jennifer Martucci Built the Interface Between Service and Software
Founder · Operator · Executive

Jennifer Martucci Built the Interface Between Service and Software

Before QR menus became wallpaper, Jennifer Martucci was turning wine lists, room service and hotel touchpoints into living interfaces. Her career is a study in making technology feel less like machinery and more like service.

jennifer-martucci · incentientRead →
Company
The Company That Beached an iPad in the Wynn Two Weeks After Apple Shipped It
Saas · Enterprise · Media

The Company That Beached an iPad in the Wynn Two Weeks After Apple Shipped It

A three-person shop in Mill Neck, New York has been quietly running the wine lists and room-service screens of some of the world's most expensive hotels for two decades. Here is how a first-mover bet on the iPad turned into a durable niche.

hospitality-technology · guest-experienceRead →