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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
PostHog and Voxco Hear Two Different Customer Truths
Saas · Enterprise · Developer Tools

PostHog and Voxco Hear Two Different Customer Truths

PostHog watches what users do inside a product. Voxco asks what people think across channels - and the useful lesson is knowing when each kind of evidence deserves the microphone.

posthog · voxcoRead →
Story
Four Ways Software Tries to Hear Your Users
Saas · Developer Tools · Enterprise

Four Ways Software Tries to Hear Your Users

Mopinion, Lyssna, Dovetail and PostHog all promise to tell you what your customers think. They just disagree, deeply, on how to find out.

user-research · customer-feedbackRead →
Story
When Feedback Meets the Cursor: InMoment and Contentsquare Team Up
Saas · Enterprise · Ai

When Feedback Meets the Cursor: InMoment and Contentsquare Team Up

InMoment brings the voice of the customer. Contentsquare shows the clicks that voice is reacting to. Their partnership stitches the two halves of a digital experience back together.

contentsquare · inmomentRead →