Rudy Larsen skipped college, started a lawn-care crew in 2006, and turned it into a Utah family office that now buys, builds, and runs a portfolio of service and tech companies. The pitch is unusual for money managers: they would rather be in the truck than in the boardroom.
The Portland-via-New Zealand software company turning everyday customer feedback into marching orders for frontline teams - and betting AI agents can make service businesses grow by simply being nicer.
Twine is an AI revenue engine for small service businesses. When a business misses a call, Twine instantly texts the caller back, figures out what they need, books the job on the calendar, and follows up - so plumbers, HVAC techs, salons and pest-control operators stop losing work to whoever picked up first. Founded in 2023 and backed by Y Combinator (S23), Twine unifies calls, texts, web forms and chat into one AI-run inbox.