
While AnswerHub was swallowed by a holding company and the alumni-community market consolidated, this Toronto-built open-source forum wired itself straight into the fediverse. NodeBB's wager is that the open web outlasts the walled garden.

The open-source messaging platform's HubSpot CRM app pipes leads, deals and support tickets into the conversation - so sales and support teams stop tab-hopping between the CRM and the chat where the customer actually is.