The Portland-via-New Zealand software company turning everyday customer feedback into marching orders for frontline teams - and betting AI agents can make service businesses grow by simply being nicer.
Birdeye is a Palo Alto-based customer experience and reputation marketing platform used by more than 150,000 businesses to manage reviews, listings, surveys, messaging, and social presence. In 2025 the company repositioned itself as the first 'Agentic Marketing Platform,' launching a suite of autonomous AI agents (BirdAI) that handle reviews, social, listings, and search visibility for multi-location brands.