reviews
(4)
Your Customers Are Talking. These Four Tools Listen.
Birdeye, unitQ, Upvoty and Userback all chase the same runaway problem - the flood of things customers say - and each one solved it from a completely different door.
AskNicely
The Portland-via-New Zealand software company turning everyday customer feedback into marching orders for frontline teams - and betting AI agents can make service businesses grow by simply being nicer.
Birdeye
Birdeye is a Palo Alto-based customer experience and reputation marketing platform used by more than 150,000 businesses to manage reviews, listings, surveys, messaging, and social presence. In 2025 the company repositioned itself as the first 'Agentic Marketing Platform,' launching a suite of autonomous AI agents (BirdAI) that handle reviews, social, listings, and search visibility for multi-location brands.
Jeremy Stoppelman
Jeremy Stoppelman is the co-founder and CEO of Yelp, the local reviews platform he built after getting the flu in 2004 and being unable to find a doctor online. A PayPal Mafia veteran who rose to VP of Engineering before dropping out of Harvard Business School, Stoppelman turned a $1M seed check from Max Levchin into a public company with 308 million reviews and $1.4 billion in annual revenue. He has spent two decades fighting Google's search monopoly, championing remote work and YIMBY housing policy, and writing Yelp reviews under the username 'Big Papa.'