regulated-communications
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Pam Mugford Makes the Fine Print Worth Reading
The Messagepoint CMO has spent more than two decades marketing complex software. Her recurring idea is disarmingly simple: every letter, disclosure and digital message is part of the product.
Plumsail and Messagepoint Solve Paperwork at Different Scales
Plumsail turns everyday business data into finished documents. Messagepoint tackles a harder enterprise problem: keeping vast libraries of regulated customer communications coherent, compliant and ready for every channel.
Your Customer Journey Has a Back Office
The message a customer sees is only the last inch of a sprawling enterprise stack. Eight vendors reveal where engagement ends, regulated communication begins and workflow holds the whole thing together.
The Customer Communications Stack Has Split in Two
Newgen, Messagepoint, Braze, Doxim, Windward Studios and MHC all help companies speak at scale. The useful question is not which platform wins, but which kind of communication you are actually trying to run.
Sefas Innovation
The quiet French engine behind billions of bills, statements, and policy letters - and why a Toronto CCM firm just bought it.