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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
How Survey Software Splintered Into a Dozen Niches
Saas · Developer Tools · Enterprise

How Survey Software Splintered Into a Dozen Niches

Refiner, Usersnap, Simplesat, PostHog, SurveyLab and a crowd of rivals each grabbed one slice of customer feedback. The old all-in-one survey builder never saw it coming.

customer-feedback · survey-softwareRead →
Story
Zoho Survey plays generalist in a room full of specialists
Saas · Enterprise · Developer Tools

Zoho Survey plays generalist in a room full of specialists

Maze, Typeform, Voxco, Refiner, Usersnap, Simplesat and SurveySparrow each own a slice of the feedback market. Zoho Survey is betting that the slice matters less than the suite it plugs into.

zoho-survey · survey-softwareRead →