real-user-monitoring
(3)
Catchpoint: Your server is fine. Your customer isn’t.
Between a healthy server and a happy customer lies an Internet full of other people’s problems. Catchpoint built a business by watching that awkward middle.
LogRocket
LogRocket is a Boston-based software company that combines session replay, product analytics, and error tracking into a single platform so product and engineering teams can see exactly what users experienced before something broke. Founded in 2016 by childhood friends Matthew Arbesfeld and Ben Edelstein, it now serves thousands of companies and has layered AI (Galileo) on top to surface user friction automatically.
New Relic
New Relic is a San Francisco-based, AI-powered observability platform that gives engineering teams a single place to see everything running in their software - from application code and infrastructure to logs, user experience, and AI models. Founded in 2008 by Lew Cirne, it helped popularize application performance monitoring (APM) and later coined much of the modern 'observability' category. After going public in 2014 and being taken private in a $6.5 billion deal in 2023, New Relic now serves thousands of companies with usage-based, consumption pricing and a strong bet on AI and agentic observability.