pylon
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Advith Chelikani
Advith Chelikani is the co-founder and CTO of Pylon, an AI-powered B2B customer support platform based in San Francisco. A Caltech computer science graduate and former Samsara engineer, Advith co-founded Pylon in November 2022 alongside Marty Kausas and Robert Eng. In under three years, the company raised $51.2M in total funding - including a $17M Series A from a16z in 2024 and a $31M Series B in 2025 - scaled to 750+ customers, and grew revenue 5x year-over-year for two consecutive years. Pylon replaces legacy platforms like Zendesk by meeting enterprise support teams where their customers already are: Slack, Microsoft Teams, and Discord.
Marty Kausas
Marty Kausas is the Co-Founder and CEO of Pylon, the AI-native B2B customer support platform he built after leaving Airbnb and spending 18 months failing at other ideas. Founded in November 2022 alongside Advith Chelikani and Robert Eng, Pylon has raised $51 million from Andreessen Horowitz, Bain Capital Ventures, General Catalyst, and Y Combinator - reaching 1,500+ customers and positioning itself as the definitive alternative to Zendesk for complex, multi-stakeholder B2B environments. Kausas is known for his systematic founder-led sales approach, LinkedIn content dominance, and the bold ambition to build a $10 billion+ public company.
Robert Eng
Robert Eng is Co-Founder and CPO of Pylon, the AI-native B2B customer support platform built for how enterprise teams actually communicate. A Caltech computer science and history double major who cut his teeth at Facebook, DoorDash, and Affinity, he co-founded Pylon in November 2022 with Advith Chelikani and Marty Kausas. The company - backed by $51M from a16z, Bain Capital Ventures, General Catalyst, and Y Combinator - has grown to 750+ customers including Together AI, Cognition, and AssemblyAI with 5x+ year-over-year revenue growth for two consecutive years.