public-sector-tech

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Company
FourNet Keeps the Calls Coming When the Stakes Get Awkward
Enterprise · Saas · Ai

FourNet Keeps the Calls Coming When the Stakes Get Awkward

The Manchester firm began with on-premise telephony. It now sells an unusual promise: diagnose the operation first, modernise it in controlled stages, and put its fee at risk against the result.

cloud-contact-centre · managed-servicesRead →
Company
The Software Behind the Turnstile
Saas · Enterprise · Health

The Software Behind the Turnstile

Gladstone spent four decades becoming part of the furniture in British leisure centres. Now it is rebuilding the machinery in the cloud - while the bookings, payments and front-desk queues keep moving.

leisure-management-software · membership-managementRead →
Company
Cyabra Learned the Hard Way: Finding the Bots Is Only Half the Job
Ai · Saas · Enterprise

Cyabra Learned the Hard Way: Finding the Bots Is Only Half the Job

The disinformation company spent four years perfecting detection before customers taught it the more valuable trick: turning a suspicious spike into a decision. Now the newly public firm must prove that narrative intelligence can become durable infrastructure, not just crisis software.

narrative-intelligence · disinformation-detectionRead →
Legend
Diana Frappier
Founder · Operator · Executive

Diana Frappier

Diana Frappier is the co-founder of Promise, an Oakland-based AI-powered government payment platform that helps municipalities and utilities distribute relief, recover revenue, and automate eligibility checks at scale. A UC Hastings-trained lawyer turned social entrepreneur, she co-founded the Ella Baker Center for Human Rights with Van Jones in 1996, helped launch the first Green Jobs Corps in Oakland, and then pivoted to fintech after years running operations at Green For All and Honor. At Promise, she and CEO Phaedra Ellis-Lamkins have raised over $48M and built a platform that has distributed $150M+ in government relief to hundreds of thousands of residents.

co-founder · promiseRead →