An expert network built a business around finding people to interview. Now Arbolus is turning their knowledge into a customer library - and making the live call earn its place.
GLG (Gerson Lehrman Group) is the world's largest expert network, connecting professionals - investors, corporations, consultancies and non-profits - with a marketplace of roughly one million vetted subject-matter experts. Through one-on-one phone consultations, surveys, roundtables, site visits and custom research, GLG turns a client's questions into direct conversations with people who have first-hand knowledge, wrapped in a compliance framework designed for regulated industries. Founded in 1998 and headquartered in New York, the firm operates in more than 20 cities worldwide and generates roughly $600 million in annual revenue.