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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

phone-agents

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Company
OnceHub spent 15 years killing calendar ping-pong. Now it wants to answer the phone.
Saas · Enterprise · Ai

OnceHub spent 15 years killing calendar ping-pong. Now it wants to answer the phone.

The bootstrapped scheduler escaped the booking-link commodity trap by moving upstream into qualification and downstream into follow-through. Its next test is whether one set of rules can make the web form, chatbot and telephone behave like the same receptionist.

appointment-scheduling · meeting-automationRead →
Company
Regal
Ai · Saas · Enterprise

Regal

The founders spent six years running a contact center that customers hated calling. Now they sell software so other companies don't have to.

voice-ai · ai-agentsRead →
Story
Regal's AI Answers the Phone So Your Call Center Doesn't Have To
Ai · Saas · Enterprise

Regal's AI Answers the Phone So Your Call Center Doesn't Have To

The New York startup is betting the future of the call center isn't fewer humans and cheaper bots - it's AI voice agents that sound like your best rep, never sleep, and have already worked their way through 500 million calls.

regal · regal-aiRead →