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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
Social Intents Runs Live Chat From Inside Slack and Teams
Saas · Developer Tools · Enterprise

Social Intents Runs Live Chat From Inside Slack and Teams

The bootstrapped live chat company skips the separate support dashboard entirely - routing website chats, WhatsApp and SMS into Microsoft Teams, Slack and Google Chat, for a flat $39 a month with unlimited agents.

social-intents · live-chatRead →
Story
Live Chat Software Made the Corner Bubble a Salesperson
Saas · Enterprise · Platform

Live Chat Software Made the Corner Bubble a Salesperson

Zoho, Front, ProProfs and Olark turned the little window in the corner of a website into the busiest room in the building. Here is how the humble chat bubble learned to sell, support, and never clock out.

live-chat-software · customer-supportRead →