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Amitaabh Malhotra Has Spent 30 Years Making the Checkout Disappear
From a networked driving simulator to an iPhone payment sleeve to face, palm and voice authentication, his career follows one stubborn idea: useful technology should remove a step, not add one.
Dylan Allen-Arnegård Is Turning the Humble Review Into AI Search Currency
He learned rejection door to door in Argentina, built NFC experiments in a Utah garage, and moved to San Francisco to help local businesses become legible to machines. Now the Cheers co-founder is betting that a five-star review can be both a thank-you note and a data point.
Harry Lerner Built the Machines That Make the Line Disappear
For two decades, Harry Lerner has obsessed over a moment most people barely notice: the instant a ticket becomes an open door. His playbook is built on useful details, patient adaptation and hardware designed to disappear into the job.
Wen Miao
Wen Miao is the co-founder and CEO of Lava.ai, a San Francisco-based company building real-time AI-powered customer engagement and loyalty platforms for sports teams, entertainment venues, and enterprise brands. Before Lava.ai, he was SVP and GM at TIBCO Software, where he led global client services and launched real-time predictive customer engagement platforms. Lava.ai counts Real Madrid, the LA Rams, the Sacramento Kings, and the Cleveland Browns among its clients, and has raised over $33.7M in funding. In 2015, Computerworld named Miao a Premier 100 IT Leader.