net-promoter-score
(2)
Retently
Collect NPS, CSAT and CES across every touchpoint, then let AI turn thousands of responses into the actions that protect revenue and loyalty.
BILT Incorporated
BILT Incorporated is a Grapevine, Texas software company that replaces paper manuals and static PDFs with 3D, voice- and text-guided Intelligent Instructions for assembling, installing, maintaining, and repairing physical products. Through its mobile app and, increasingly, extended-reality headsets, BILT lets people rotate and zoom animated 3D models step by step, cutting setup time, support calls, and product returns. Brands from Weber and NordicTrack to Siemens, Chamberlain, and Clearfield use BILT to turn the first-use experience into a source of customer loyalty, while government and military customers use it for training and readiness.