Neru Health is a Boston-based vertical AI company automating patient support and resupply for durable medical equipment (DME) providers and sleep clinics. Its platform centers on Nora, an AI 'active sleep coach' that texts, calls, and emails patients to troubleshoot CPAP devices, coach therapy adherence, and coordinate supply reorders, backed by a digital-phenotyping engine that personalizes each interaction. Spun out of Harvard's Blavatnik Fellowship in 2023 after co-founder Morgan Moncada struggled to get care for his own sleep apnea, Neru says it now serves 30,000+ patients and cuts provider labor costs by up to 60%.
Morgan Moncada is the co-founder and CEO of Neru Health, a Boston-based vertical AI company that automates patient support and resupply for durable medical equipment providers and specialty clinics. After more than a decade building life-science startups, he spun Neru out of Harvard's Blavatnik Life Science Fellowship in 2023 with co-founders Maria Grebenshchikova and Catherine Tadina. The company's clinician-trained voice and text assistant, Nora, now supports tens of thousands of patients around the clock - cutting operating costs and lifting therapy compliance for the providers that deploy it.