Momos is an AI customer platform for multi-location restaurant and retail brands. It unifies customer service, reviews, reputation, listings, feedback and local marketing into one system so operators can respond to guests, catch problems in real time, and turn reviews and feedback into repeat visits. Founded in 2021 by former Uber and Grab operators, Momos powers tens of thousands of locations across brands including Shake Shack, Baskin-Robbins, Just Salad and Guzman y Gomez.
Sai Alluri is the co-founder and CEO of Momos, a Singapore-and-San Diego-based software platform that helps multi-location restaurant brands manage customer feedback, reviews, marketing, and reputation with AI-powered workflows. He was an early Uber employee, helped launch Uber Eats across Asia-Pacific, then built and ran GrabKitchen - Southeast Asia's largest cloud kitchen network - before starting Momos in 2020 with Andrew Liu after watching favorite restaurants shut during COVID. Momos raised a $10M Series A in September 2024, bringing total funding to about $16.5-17M.