multi-location
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The Line That Learned to Disappear
Waitwhile did not abolish the queue. It did something more useful: it uncoupled your place in line from your feet - then rebuilt the machinery when success made the first version creak.
Reputation
Reputation (reputation.com) is a San Ramon, California SaaS company that helps multi-location and enterprise brands manage what the internet says about them. Its platform pulls reviews, surveys, social posts, business listings and customer feedback into one place, scores it with a proprietary metric called RepScore, and uses AI to help companies respond, rank locally, and turn sentiment into operational decisions. It serves roughly 750 enterprise customers across industries like healthcare, automotive, retail, financial services, hospitality, senior care and property management.
Birdeye
Birdeye is a Palo Alto-based customer experience and reputation marketing platform used by more than 150,000 businesses to manage reviews, listings, surveys, messaging, and social presence. In 2025 the company repositioned itself as the first 'Agentic Marketing Platform,' launching a suite of autonomous AI agents (BirdAI) that handle reviews, social, listings, and search visibility for multi-location brands.