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The Quiet Turf War Inside Customer Feedback Software
Sogolytics and Simplesat ask customers the same question - how did we do? - and answer it in opposite ways. One builds an enterprise suite for the whole org; the other hides a single survey inside your helpdesk.
The Only Agent in the Room: Fabrix.ai Joins AWS's MSP Inner Circle
Fabrix.ai has been selected as the sole purpose-built agentic AI platform in the AWS Managed Service Provider (MSP) Recommended Toolkit, one of just ten approved solutions. The designation qualifies 295+ AWS Validated MSPs — including NTT Data, Capgemini, IBM, Wipro, Tech Mahindra, SHI, and Telefónica — to receive up to $50,000 annually in AWS Marketing and Tooling Development Funds to adopt the platform. Fabrix.ai gives MSPs an operational context layer to deploy, govern, and scale AI agents across hybrid multi-cloud environments, accelerating the industry's shift from reactive, labor-driven operations to autonomous, self-healing infrastructure.