
The Cinemark executive brought a retailer's eye to the multiplex. Her playbook is built on curiosity, loyalty, frictionless details and the stubborn belief that a night at the movies should feel like an occasion.
IMAX does not own the multiplex. It owns the format, tunes the room, remasters the movie and takes a cut when the seats fill - a 59-year-old Canadian invention recast as a global entertainment platform.
The Texas chain that turned reduced-admission nights and a monthly ticket subscription into one of the steadiest seats in a shaky business.