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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Story
DelightChat Wants Your WhatsApp Inbox to Actually Make Money
Saas · Ecommerce · Developer Tools

DelightChat Wants Your WhatsApp Inbox to Actually Make Money

Built by two Shopify plugin veterans, DelightChat is the omnichannel helpdesk trying to out-simple Chatwoot, Crisp and tawk.to for D2C brands who live inside WhatsApp.

delightchat · whatsappRead →
Story
DelightChat Wants to Be the Gmail of Ecommerce Support
Saas · Ecommerce · Enterprise

DelightChat Wants to Be the Gmail of Ecommerce Support

A two-person Shopify plugin grew into an omnichannel helpdesk built for lean D2C brands, betting that customer support on WhatsApp can be both powerful and simple. Founders Preetam Nath and Sankalp Jonna bootstrapped their way to real revenue before taking a single institutional check.

delightchat · whatsapp-business-apiRead →
Company
HelpDocs
Saas · Developer Tools · Enterprise

HelpDocs

Create, manage, and connect trusted answers across your customers, team, and AI.

knowledge-base · help-centerRead →
Company
DelightChat
Saas · Ecommerce · Ai

DelightChat

Omnichannel GPT-powered Support Inbox

whatsapp-marketing · customer-supportRead →