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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Company
The Quiet Company Teaching Retailers to Answer 50% of Their Customers With a Bot
Ai · Saas · Enterprise

The Quiet Company Teaching Retailers to Answer 50% of Their Customers With a Bot

Leon Chaddock spent 15 years watching contact centers drown in tweets, DMs and chat windows. Sentiment is his answer - one inbox, a low-code bot builder, and a bet that AI can handle half the queue without anyone noticing.

customer-service · ai-assistantsRead →
Company
Meta
Ai · Social · Media

Meta

Meta Platforms is the company behind Facebook, Instagram, WhatsApp, Messenger, and Threads - a Family of Apps used by more than 3 billion people daily. Founded as Facebook in 2004 and renamed Meta in 2021, it runs one of the world's largest digital advertising businesses while pouring tens of billions into artificial intelligence (the open-weight Llama models and Meta AI assistant) and wearable computing (Quest headsets and Ray-Ban Meta smart glasses). In 2025 it reported roughly $201 billion in revenue.

meta · meta-platformsRead →