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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Company
Proven IT and the expensive art of passing the buck
Enterprise · Hardware · Ai

Proven IT and the expensive art of passing the buck

A printer, a network and a warehouse camera walk into the same support ticket. Proven IT has built a business around giving them one place to go.

managed-it-services · managed-printRead →
Company
The 75-Year-Old Typewriter Shop That Learned to Make IT Prove Its Work
Enterprise · Saas · Ai

The 75-Year-Old Typewriter Shop That Learned to Make IT Prove Its Work

WBM survived typewriters, photocopiers, the PC, the cloud and the help-desk chatbot. Its durable trick is less glamorous: turn every technology promise into a number a customer can argue with.

managed-it-services · western-canadaRead →
Company
HP Is Turning the Office Supply Closet Into an AI Business
Hardware · Enterprise · Consumer

HP Is Turning the Office Supply Closet Into an AI Business

The company that put calculators in pockets and printers beside desks now wants to manage the whole workplace - PCs, rooms, security, support and AI included. Its advantage is not novelty. It is the unglamorous power of being everywhere work already happens.

hp-inc · personal-computersRead →