local-government-software
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CivicPlus Wants to Be the Operating System for City Hall
It began with four cities that were tired of calling a webmaster. Twenty-eight years later, CivicPlus is stitching websites, permits, potholes, public records and AI into one sprawling bet: that city hall would rather buy a connected system than babysit a dozen vendors.
Polimorphic
Polimorphic is a New York-based govtech company building AI-powered software for local and state governments. Its platform pairs a purpose-built Constituent Relationship Manager (CRM) with an AI chatbot, search, voice agents, and automated workflows so residents can get answers and start services 24/7 in 75+ languages - while understaffed agencies cut call volume, automate permitting and licensing, and recover thousands of staff hours. Founded by MIT alumni Parth Shah and Daniel Smith, the company raised an $18.6M Series A led by General Catalyst in 2025, bringing total funding to roughly $28M.