local-government-software
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CivicPlus Wants to Be the Operating System for City Hall
It began with four cities that were tired of calling a webmaster. Twenty-eight years later, CivicPlus is stitching websites, permits, potholes, public records and AI into one sprawling bet: that city hall would rather buy a connected system than babysit a dozen vendors.
Polimorphic
Polimorphic is a New York-based govtech company building AI-powered software for local and state governments. Its platform pairs a purpose-built Constituent Relationship Manager (CRM) with an AI chatbot, search, voice agents, and automated workflows so residents can get answers and start services 24/7 in 75+ languages - while understaffed agencies cut call volume, automate permitting and licensing, and recover thousands of staff hours. Founded by MIT alumni Parth Shah and Daniel Smith, the company raised an $18.6M Series A led by General Catalyst in 2025, bringing total funding to roughly $28M.
Parth Shah
Parth Shah is the co-founder and CEO of Polimorphic, the New York-based company building AI-powered constituent relationship management software for local governments. An MIT-trained electrical engineer and former NVIDIA deep learning engineer, Shah started out trying to build an 'ESPN for politics' and ended up rewiring how town halls answer phones, process permits, and serve residents in 75+ languages. In July 2025 Polimorphic raised an $18.6M Series A led by General Catalyst, bringing total funding to roughly $28M.