knowledge-capture
(2)
DeepHow
DeepHow is a Detroit-based enterprise AI company that turns the hands-on know-how of experienced industrial workers into structured, searchable training. Founded in 2018 by former Siemens innovation leaders, its platform uses vision AI and machine learning to capture expert workflows on video, automatically segment and transcribe them into step-by-step guides, and - in its newer 'physical AI' products - verify that frontline operators are performing tasks correctly in real time. Used by manufacturers, pharma companies and field-service organizations to close skills gaps as veteran workers retire.
SightCall
SightCall is a San Francisco- and Paris-based enterprise software company that turns a customer's or technician's smartphone camera into a live support channel. Its cloud platform blends real-time WebRTC video, augmented-reality annotations, and multimodal generative AI so that a remote expert - or increasingly an AI agent - can see what someone in the field sees, guide them through a fix, and automatically document the session. Used by brands like Ford, Allianz, GE HealthCare, Deutsche Telekom and Lavazza, SightCall targets field service, insurance claims, customer service and healthcare, aiming to resolve problems on the first contact and cut unnecessary truck rolls.