jonathan-corbin
(2)
Capacity vs. Maven AGI, Two Ways to Kill the Support Ticket
One company bought its way to 20,000 customers. The other raised $78 million to build a single autonomous agent. Both want to end the support ticket - they just disagree on how.
Jonathan Corbin
Jonathan Corbin is the co-founder and CEO of Maven AGI, a Boston-based enterprise AI company building autonomous agents that handle customer experience across support, sales and operations. He spent roughly two decades in customer success leadership - most recently as Global Vice President of Customer Success and Strategy at HubSpot, and earlier at Adobe, Marketo and Sprinklr - before starting Maven in early 2023 with Sami Shalabi and Eugene Mann. Under his leadership Maven has raised about $78 million, including a $50 million Series B in June 2025 led by Dell Technologies Capital, and its platform has autonomously resolved a large share of customer inquiries for enterprise clients.