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Arby's Built a Fast-Food Empire by Refusing to Act Like a Burger Chain
For 62 years, Arby's has made a business of being the odd hat in fast food. Its real product is not roast beef alone - it is a permission slip to order something stranger than another burger.
How a Wing Craving in Ohio Became America's Loudest Sports Bar
Two friends could not find a decent wing in Columbus in 1982, so they started frying their own. Four decades later the sauce list has a heat challenge, the sports bar has a takeout spinoff, and a third of the orders never sit down.
Vishal Agarwal
Vishal Agarwal is the founder and CEO of Checkmate (itsacheckmate.com), a New York restaurant technology company that pipes online orders from delivery apps straight into restaurant point-of-sale systems and centralizes menu management across platforms. He started the company in 2016 after waiting too long for a check at a San Francisco airport restaurant, and grew it from a bill-splitting idea into a full digital operations suite used by brands from independent eateries to Arby's and Wendy's. A former Citigroup analyst and Choxi.com marketing chief, Agarwal built Checkmate past 100 million processed orders and, backed by Inspire Brands, expanded into kiosks, reconciliation, and voice AI.