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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Legend
Sam Glasswell and the afterlife of a good question
Founder · Executive · Operator

Sam Glasswell and the afterlife of a good question

Sam Glasswell spent years helping businesses find people worth listening to. At Arbolus, he is trying to make what they know last longer than the conversation.

sam-glasswell · arbolusRead →
Legend
Jonathan Lakin and the trouble with the average customer
Founder · Executive · Operator

Jonathan Lakin and the trouble with the average customer

He studied typography before building AI to interpret human behaviour. At Intent HQ, Jonathan Lakin has spent sixteen years pursuing a difficult idea: understanding a customer should make a business more useful to them.

jonathan-lakin · intent-hqRead →