
Conga, Twilio, Broadridge, Newgen, Hyland and Templafy now compete on the systems around a document - data, delivery, governance and AI. The right choice begins with the job, not the feature list.
Jitesh S. Ghai is the President and CEO of Hyland, the Thoma Bravo-owned content services and intelligent automation company based in Westlake, Ohio. A University of Waterloo electrical engineer who began his career building hardware, Ghai spent 14 years at Informatica reshaping it into a cloud and AI leader before stepping into Hyland's top job in May 2024 to push the firm deeper into agentic AI and unstructured content.