
Before advising Workday’s CEO, Patrick Cowell ran hotels, led an airport business, and took charge of the Williams-Sonoma brand. His career offers a ground-level view of what happens after a company makes a promise.
He arrived at Hyatt as an interim boss with a search committee to run. Nearly twenty years later, Mark Hoplamazian is still asking questions, buying brands and reconsidering what a hotel company needs to own.