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Free Live Chat Software Is the Cheapest Salesperson You'll Hire
Six tools - Tidio, Chaport, Rocket.Chat, ProProfs, Provide Support and GoDaddy - give away the little chat bubble that turns idle browsers into buyers. Here is how their free tiers actually stack up.
GoDaddy
The company that sold the world its first web address is betting that AI can run the small-business back office too.
Rick Kimball
Rick Kimball is a Founding General Partner at TCV (Technology Crossover Ventures), the growth-equity firm he co-founded with Jay Hoag in 1995. Over four decades as a technology investor, he backed category-defining companies including Netflix, GoDaddy, Spotify, and eHarmony. Before TCV, he spent more than a decade at Montgomery Securities as a Managing Director covering telecommunications and data communications. He has appeared multiple times on the Forbes Midas List as one of the top technology investors in the world, and currently serves on the UC San Francisco Board of Trustees and the Ohana Foundation board.
Irana Wasti
Irana Wasti is the CEO of Thought Industries, the AI-powered customer learning and engagement platform trusted by 99 of the Fortune 100. A product leader who scaled GoDaddy's EMEA business past $500M and helped take BILL to $1B in annual revenue, she now leads Thought Industries through its transformation into an agentic AI intelligence platform that connects learning, customer behavior, and business outcomes. With a CS degree from UC Berkeley and an MBA from Harvard Business School, she has spent 20+ years at the intersection of technology, product, and growth.