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Velaris Wants to Fire the Spreadsheet Running Your Renewals
The London-and-Madrid startup landed as the only Visionary in Gartner's 2025 customer success ranking with a simple bet - that software should spot a shaky account before a human ever opens the health dashboard.
How boost.ai Turned Norwegian Banking Chat Into a Global AI Play
A conversational AI company from Stavanger now runs 600+ live virtual agents across 450+ organizations - and it is competing for enterprise deals against Uniphore, Intercom and Five9.
How boost.ai Taught Norwegian Banks to Answer Their Own Phones
A team of coders in Stavanger built conversational AI for the industries that fire you for getting it wrong. Ten years on, 600-plus AI agents handle 150 million conversations a year for banks, insurers and governments.
The Contact Center Turned Into an AI Battleground in 2025
Talkdesk crashed the leaders' circle, Content Guru now stands alone as a challenger, Cisco slipped, and 8x8 vanished from the map. Gartner's 2025 CCaaS ranking is really a story about AI eating the call center.
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Vectra AI
Vectra AI is a San Jose-based cybersecurity company that uses artificial intelligence to detect, investigate, and stop active cyberattacks across hybrid and multi-cloud environments. Its platform - built around what the company calls Attack Signal Intelligence - watches network, identity, public cloud, and SaaS behavior to surface real attacks in progress while filtering out the noise that overwhelms security teams. Founded in 2011 and led by CEO Hitesh Sheth, Vectra has raised roughly $425M, reached a $1.2B valuation, and was named a Leader in the 2026 Gartner Magic Quadrant for Network Detection and Response.
Jed Ayres
Jed Ayres is the CEO of ControlUp, the $1B+ autonomous IT platform that executes over 14 million automated remediations per week across 6 million enterprise endpoints. A 20-year veteran of the end-user computing industry, Ayres has an unusual track record: he's joined companies in transformation, then handed them to acquirers. He turned IGEL from a hardware vendor into a software-first powerhouse that sold to TA Associates, scaled AppSense to an Thoma Bravo acquisition, and helped MCPc grow to $300M+ before it was acquired by Logicalis. At ControlUp since August 2023, he's steering the company's evolution from Digital Employee Experience (DEX) to what he calls a generational shift in IT - self-healing, AI-driven autonomous endpoint management. Off the clock, he completes Ironman triathlons and ultramarathons, which explains a lot about his leadership style.
Ricardo Amper
Ricardo Amper is the Founder and CEO of Incode Technologies, a San Francisco-based AI-powered identity verification unicorn valued at $1.25 billion. A Mexican-born serial entrepreneur with two prior exits totaling ~$200 million, Amper built Incode from a near-failed social media startup into a global leader in biometric authentication and KYC/AML compliance — processing over 4 billion identity checks for clients including Citi, Nubank, Ford Credit, and government agencies. He is a World Economic Forum Technology Pioneer contributor, a champion of Gen Z hiring, and the driving force behind Incode's DeepSight deepfake-detection platform.