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Saas · Enterprise · Developer Tools
Everyone wants a community. Almost nobody owns theirs
Six platforms - from open-source Discourse to enterprise Khoros and Salesforce - are quietly fighting over the same thing: the conversations your customers have about you. Building that crowd turns out to be the easy part. Owning it is where it gets expensive.
online-community · community-softwareRead →
Saas · Social · Enterprise
The Land Grab for Communities the Algorithm Can't Touch
Zapnito, Almabase, Disciple, XenForo, Gainsight and CMNTY are quietly selling brands a way to own their audience instead of renting it from a feed. Here is how one market splits into six very different bets.
online-community · community-led-growthRead →