formstack

(6)
Story
Formstack or GhostDraft? Choose the Workflow, Not the Brand
Saas · Enterprise · Tool

Formstack or GhostDraft? Choose the Workflow, Not the Brand

Both platforms automate documents, but they solve different operational problems. The useful choice starts with where your data enters, who owns the template, and how much regulation the finished document must survive.

formstack · ghostdraftRead →
Story
The Feedback Economy Just Lost $5 Billion
Saas · Enterprise · Ai

The Feedback Economy Just Lost $5 Billion

Formstack quietly rebranded to Intellistack. Medallia handed its owners a $5 billion loss. The business of capturing what customers and employees tell you is being repriced - and AI is doing the repricing.

feedback-economy · experience-managementRead →
Story
The Software Turf War Behind Every Bill, Alert and Offer
Saas · Enterprise · Developer Tools

The Software Turf War Behind Every Bill, Alert and Offer

Eight companies - from Crawford Technologies and Oracle to Lob, Bird and Iterable - quietly wire up every statement, alert and offer your bank, insurer and favorite app sends you. Here is the map of a market climbing toward $3.3 billion.

customer-communications-management · ccmRead →
Story
The Software Race to Make Your Bank Statement Readable
Saas · Enterprise · Developer Tools

The Software Race to Make Your Bank Statement Readable

OpenText, Formstack, Crawford Technologies and Sefas Innovation quietly run the plumbing behind every bill, statement and letter you get - and a new accessibility law just turned their unglamorous work into a deadline.

customer-communications-management · ccmRead →
Story
The Invisible Software Behind Every Bill You Actually Read
Saas · Enterprise · Fintech

The Invisible Software Behind Every Bill You Actually Read

CleverTap, Doxim, Broadridge, Customer.io and a handful of rivals fight over the same quiet job - turning your bank statements, app pings and renewal notices into something you open. Here is how the customer communications business actually works.

customer-communications-management · ccmRead →
Story
Four Survey Tools That Refuse to Be SurveyMonkey
Saas · Enterprise · Platform

Four Survey Tools That Refuse to Be SurveyMonkey

Formstack, SmartSurvey, Zonka Feedback and Checkbox each picked a lane the survey giants ignored - workflows, data sovereignty, feedback intelligence and self-hosting. Here is how the quiet corners of the feedback market actually work.

survey-software · feedbackRead →