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Vol. II — No. 184Remarkable People · Exceptional CompaniesToday's Edition

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Legend
Tim Spence reads the fine print
Executive · Operator

Tim Spence reads the fine print

Before he ran Fifth Third, Tim Spence wrote letters to Oregon startups asking for a chance. His route from English literature to a bank merger runs through an enduring interest in how things actually work.

tim-spence · timothy-spenceRead →
Company
The Airport Perk Hiding Inside 40 Million Wallets
Enterprise · Consumer · Marketplace

The Airport Perk Hiding Inside 40 Million Wallets

Dragonpass turned the airport’s least lovable product - waiting - into infrastructure for bank loyalty. Its trick is not owning the lounge, but making thousands of scattered perks behave like one digital benefit.

airport-lounge-access · travel-benefitsRead →