Idea Ranch built a national agency around a stubborn proposition: the people in an advertisement should look as if they might actually use the thing being sold. The trick is making that sincerity perform like a business tool, not a campfire story.
Tractor Supply built a national retail machine around feed bags, fence posts and people who fix things themselves. Now it is betting that the same network can become rural America's pet-care counter, delivery hub and indispensable weekly stop.