fake-review-detection
(2)
Pangram Labs
Pangram Labs builds AI-content detection software that identifies text written by models like ChatGPT, Claude, Gemini and Grok. Founded in 2024 by Stanford classmates Max Spero and Bradley Emi, the New York-based startup claims third-party-verified accuracy above 99.9% and a roughly 1-in-10,000 false-positive rate, positioning itself as the reliable alternative to perplexity-based detectors. Its detector, browser extensions, API and LMS integrations are used across education, publishing, enterprise trust & safety and platform moderation.
Michael Lai
Michael Lai is the CEO and co-founder of Sitejabber, a consumer review platform that has served more than 100 million shoppers and collected over 10 million reviews, and of SmartCustomer, an unbiased brand discovery tool launched in 2025. A Stanford computer scientist and Harvard MBA, he started Sitejabber in 2007 after a co-founder couldn't tell whether an online medical-equipment seller was a scam. His work sits at the intersection of consumer trust, transparency, and the messy fight against fake reviews and AI-generated content.