facilities-services
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Jonathan Kite and the Quiet Art of Turning Chaos Into a System
A dry-erase board showed Jonathan Kite a business hiding in plain sight. A decade later, his most revealing management tool may still be the spreadsheet he built to make a better pizza.
Denielle Finkelstein Put the Product Where the Problem Happens
After 22 years in fashion retail, Denielle Finkelstein walked away from the shelf - then made a second, sharper exit from retail itself. Her company found its future inside the bathroom stall, where a basic product had been hiding in plain sight.
Cary Bainbridge Built a Revenue Engine Inside a 116-Year-Old Company
At ABM Industries, Cary Bainbridge turned marketing from a support function into part of the operating system - aligning sales, culture, technology, and 100,000-plus employees around a story the business could prove.
Jim Carlton and the Work Behind Selling a Place to Work
At Regus, Jim Carlton's brief sits where real estate, hospitality and software meet. The product is not simply an office - it is the ability to choose how much workplace you need, where you need it and for how long.
Bob Kearn
Bob Kearn is the President and CEO of COIT Cleaning and Restoration Services, a family-owned franchise business founded in 1950 by Lou Kearn near San Francisco's COIT Tower. Bob has led the company since 1982, growing it into one of the nation's largest specialty cleaning and restoration companies with operations across the United States, Canada, and Thailand. Under his leadership, COIT operates a multi-service franchise model covering carpet cleaning, drapery, upholstery, tile and grout, wood floors, air duct cleaning, water damage restoration, and mold remediation. He holds a BS in Marketing from the University of Colorado Boulder and has championed environmentally friendly cleaning practices including GreenEarth dry cleaning technology.
Terry Heath
Terry Heath is the founder and CEO of Sciens Building Solutions, a Pleasanton, California-based fire and life safety integrator he built from a whiteboard plan in 2016 into one of the largest independent platforms of its kind in the United States. A former Royal Navy electrical engineer who came to America via Siemens, Heath has stitched together more than sixteen acquisitions and now runs a roughly 1,800-person company headquartered in the East Bay.