external-learning
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Thought Industries
Thought Industries builds an AI-first customer learning and intelligence platform that helps B2B and B2C companies train and educate the people outside their walls - customers, partners, and members. Founded in Boston in 2013, it turned the idea that 'external learning' deserved its own category into a business serving more than 21 million active learners, and now positions every lesson as a signal that drives adoption, retention, and revenue.
Irana Wasti
Irana Wasti is the CEO of Thought Industries, the AI-powered customer learning and engagement platform trusted by 99 of the Fortune 100. A product leader who scaled GoDaddy's EMEA business past $500M and helped take BILL to $1B in annual revenue, she now leads Thought Industries through its transformation into an agentic AI intelligence platform that connects learning, customer behavior, and business outcomes. With a CS degree from UC Berkeley and an MBA from Harvard Business School, she has spent 20+ years at the intersection of technology, product, and growth.