disability-employment
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The Thrift Store Is the Front Door. The Real Product Is Work.
Goodwill Southern California runs a circular machine with two outputs: second chances for donated goods and practical routes into employment. The familiar blue bins and thrift racks are only the public-facing half of the system.
Karen Lithgow
Karen Lithgow is the Chief Marketing Officer of Goodwill Industries of South Florida, the Miami-based nonprofit that employs roughly 3,600 people and reports annual revenue near $196 million. She arrived at Goodwill after a corporate and consulting career that included brand and marketing roles connected to P&G, Disney, ADT and Western Union, followed by partner-level brand strategy and interim CMO work at the consultancy Chameleon Collective. At Goodwill South Florida she oversees marketing for an unusually wide portfolio: a chain of donation centers and thrift stores, an e-commerce operation, and Blue Box Solutions, the organization's B2B manufacturing and logistics arm that produces tens of millions of dollars of military apparel each year. Her public message centers on a single idea she has stated plainly - focusing on abilities rather than disabilities.
Goodwill Industries International
Goodwill Industries International is the umbrella organization for a North American network of about 150 autonomous, community-based Goodwill nonprofits. Founded in Boston in 1902 by Methodist minister Edgar J. Helms, it runs the classic model of collecting donated clothing and household goods, reselling them through thrift stores and, increasingly, online, and using the proceeds to fund free job training, career services, and support programs. The parent body sets brand standards, coordinates national partnerships, and runs shared initiatives such as the online marketplace GoodwillFinds and the Goodwill Digital Career Accelerator, while local members deliver services on the ground.
Goodwill Industries of South Florida
Goodwill Industries of South Florida is a Miami-based nonprofit social enterprise that funds training, employment and job placement for people with disabilities and other barriers to work. Founded in 1959, it runs a self-sustaining business model spanning donated-goods retail and thrift stores, technically complex apparel and flag manufacturing for the U.S. military, commercial laundry, janitorial services and third-party logistics. With roughly 3,600 employees and about $196M in annual revenue, it is one of the largest Goodwills in North America and the largest employer of people with disabilities in Florida.